Kristoffer Olsen

Agency for Digital Government, Denmark

Chief adviser

Biography

Kristoffer spearheads the secretariat for digital-ready legislation. Based in the Agency for Digital Government the secretariat has since 2018 assisted ministries and agencies in conducting implementation impact assesments of proposed legislation and advised on best practice in ensuring that legislation is digital-ready. More than 400 consultation responses have been drafted so far and the recommendations of the secretariat are followed by the responsible ministries wholly or in part in more than 80 pct. of cases. The recommendations cover a diverse range of subjects among which are the safe and responsible re-use of data in accordance with the once only principle and following best practices of interoperability. Prior to joining the agency Kristoffer worked for a decade as a management consultant specialising in digital strategy for the public sector. Kristoffer has a background in Business Administration and Information Systems from Copenhagen Business School and the London School of Economics and Political Science.

Organisation

Agency for Digital Government, Denmark

National Competent Authority

Speaker session

(UTC+01:00) Brussels, Copenhagen, Madrid, Paris

18/10 - Main conference

11:45 - 13:00

Parallel tracks - 3. Automated public services

Closed

Callao at RIU Hotel

Outline of the current approaches to automating access and using public services with the aid of AI and chatbots. Overview of future plans, opportunities and challenges regarding the implementations and sharing of best practices.

Moderated by Alexandra Balahur, Program Manager - EU Policies - Data Science, DG DIGIT, European Commission

Franck Noël

Director for Data, Information and Knowledge Management Services

Publications Office of the European Union

Serhii Orlov

Chief Digital Transformation Officer / Deputy Minister

Ministry of Justice of Ukraine, Ukraine

Gianluca Misuraca

Executive Director AI4GOV Master

Universidas Politecnica de Madrid

Barbara-Chiara Ubaldi

Head of Unit and Deputy Head of Division

OECD

Miguel Aradas

Area manager for intelligent automation

General Secretariat for Digital Administration, Spain

Cláudia Barroso

Advisor to the Board of Directors

Administrative Modernization Agency, Portugal

Mihaela Becheru

Head of Public Affairs

Humans.ai

Alvara Tapias Sancho

Deputy Director-General IT

Madrid City Taxation Agency, Spain

Serhii Orlov

Ministry of Justice of Ukraine, Ukraine

Chief Digital Transformation Officer / Deputy Minister

Biography

Serhii Orlov, the Chief Digital Transformation Officer and Deputy Minister of Justice of Ukraine, has led the digitization of over 30 justice services over the past three years. His notable contributions include automating the registration processes for private entrepreneurs and LLCs, with 7 out of 10 private entrepreneurs in Ukraine now utilizing this online service. Additionally, Mr. Orlov has enhanced the interoperability of state registers by establishing new connections with various state institutions. He also leads data analysis initiatives within the Ministry of Justice, developing system to help forecast reoffending risks. Prior to his government tenure, he had a significant role in the private sector focusing on digital transformation projects and was key in developing the Parliament Budget Office, an analytical tool for parliamentary control.

Organisation

Ministry of Justice of Ukraine, Ukraine

zOther

Speaker session

(UTC+01:00) Brussels, Copenhagen, Madrid, Paris

18/10 - Main conference

11:45 - 13:00

Parallel tracks - 3. Automated public services

Closed

Callao at RIU Hotel

Outline of the current approaches to automating access and using public services with the aid of AI and chatbots. Overview of future plans, opportunities and challenges regarding the implementations and sharing of best practices.

Moderated by Alexandra Balahur, Program Manager - EU Policies - Data Science, DG DIGIT, European Commission

Franck Noël

Director for Data, Information and Knowledge Management Services

Publications Office of the European Union

Serhii Orlov

Chief Digital Transformation Officer / Deputy Minister

Ministry of Justice of Ukraine, Ukraine

Gianluca Misuraca

Executive Director AI4GOV Master

Universidas Politecnica de Madrid

Barbara-Chiara Ubaldi

Head of Unit and Deputy Head of Division

OECD

Miguel Aradas

Area manager for intelligent automation

General Secretariat for Digital Administration, Spain

Cláudia Barroso

Advisor to the Board of Directors

Administrative Modernization Agency, Portugal

Mihaela Becheru

Head of Public Affairs

Humans.ai

Alvara Tapias Sancho

Deputy Director-General IT

Madrid City Taxation Agency, Spain

Monica Palmirani

University of Bologna

Full professor

Biography

Monica Palmirani is full professor in Computer Science and Law and Legal Informatics at University of Bologna, School of Law. She co-chairs the LegalDocML and the LegalRuleML. Since 2013 she serves on the OASIS LegalXML Steering Committee. In 2015, she was recognized as an OASIS Distinguished Contributor. She was member of Board of Directors of OASIS from 2016 till 2018. Her research fields include XML techniques for modelling legal documents in structure as well as in aspects connected to legal knowledge, including logic rules and legal ontologies, and ICT-enhanced legal drafting techniques using artificial intelligence techniques. She is also the scientific coordinator of the Legal Blockchain Lab. She has published more than 120 papers and she has been chair of several international conferences, editor of book series and member of the scientific committee of “AI and Law” Journal. She is vice-president of the IAAIL (International Association for Artificial Intelligence and Law), pointed out as President for the period 2024-2025. She is Director of the International PhD programme “Law, Science and Technologies” MSCA-ITN. She has winner of the ERC Advanced Grant of the European Research Council for five years of ground-breaking topics with a funding of 2.5Ml of Euro. She is also principal investigator of Jean Monnet Module on Legal Design.

Organisation

University of Bologna

Academia

Speaker session

(UTC+01:00) Brussels, Copenhagen, Madrid, Paris

18/10 - Main conference

11:45 - 13:00

Parallel tracks - 3. Automated public services

Closed

Callao at RIU Hotel

Outline of the current approaches to automating access and using public services with the aid of AI and chatbots. Overview of future plans, opportunities and challenges regarding the implementations and sharing of best practices.

Moderated by Alexandra Balahur, Program Manager - EU Policies - Data Science, DG DIGIT, European Commission

Franck Noël

Director for Data, Information and Knowledge Management Services

Publications Office of the European Union

Serhii Orlov

Chief Digital Transformation Officer / Deputy Minister

Ministry of Justice of Ukraine, Ukraine

Gianluca Misuraca

Executive Director AI4GOV Master

Universidas Politecnica de Madrid

Barbara-Chiara Ubaldi

Head of Unit and Deputy Head of Division

OECD

Miguel Aradas

Area manager for intelligent automation

General Secretariat for Digital Administration, Spain

Cláudia Barroso

Advisor to the Board of Directors

Administrative Modernization Agency, Portugal

Mihaela Becheru

Head of Public Affairs

Humans.ai

Alvara Tapias Sancho

Deputy Director-General IT

Madrid City Taxation Agency, Spain